What is Process Mining?

Process Mining is “a method to discover and analyze real process by collecting and analyzing all data from IT system and extracting information.”

Process mining allows us to obtain an objective, fact-based insight of business process. It also supports and finds out the error in the existing system, advancing and optimally operating the business process.

Value of Process Mining in Business

Process optimization by linking Process Mining and Process Data

Process Mining enhances business performance by visualization and understanding of real process, and recognizing bottlenecks and delays.

Analyzation of Process Performance

It is important to confirm that the expected outcomes come out after process improvement with an introduction of new IT system. In this process, it is possible to detect parts to improve by comparing an existing and a new process, rather than manager interview or subjective judgement by a person.

Reduction of time and cost

One of the cons of traditional process method is the amount of time and cost needed. Process mining analyze ‘AS-IS’ process by using existing IT system’s event log, increasing accuracy and reducing cost.

Standardization of Process

There could be conflict between teams with different business process within a company in collaboration. In this case, we can increase efficiency by applying verified process to all tasks discovered by process mining.

Enhancement in Auditing and Efficiency

It is a global trend for a company to advance audit department and it is a natural phenomenon as information become organizations’ main competitivity. However, it is difficult to reach efficiency goal with manual auditing system. Process mining provides sophisticated auditing system with data-based tracking, monitoring, and analysis because it does not require a person’s subjective opinions.

The value of process mining ranges from overcoming the problems of traditional process methodology and process identification, improvement, and result analysis, and to saving time and cost. If you realize the importance of process improvement and are willing to improve business, there is no reason to postpone introducing process mining.

Process mining application area

Process exists in every business and company. Process mining solution can be used in every area where process exists.